Terms of Service
Effective date: October 27, 2026
Last updated: October 27, 2026
These Terms govern your use of the Boloma Android app and related services (“Boloma,” “we,” “us,” or “our”), operated by Boloma. By creating an account or using Boloma, you agree to these Terms. If you do not agree, do not use the service.
What Boloma does
Boloma provides AI-generated spoken guidance during help sessions. If you grant permission, the app can send microphone audio and screen frames to Microsoft Azure OpenAI Realtime so the AI can respond to your questions about what is displayed. Boloma does not control other apps or guarantee that their screens or functions will be available.
Eligibility and account
You must be at least 18 years old and able to enter a binding agreement under applicable law. You are responsible for keeping your account secure and for activity carried out through it. Provide accurate account information and tell us promptly if you believe your account has been accessed without permission.
Permissions and sensitive content
You choose when to start a session and whether to grant microphone, screen-capture, notification, or overlay permissions. Screen sharing may expose information visible in other apps, including private messages, contacts, or financial details. Before starting a session, close or hide anything you do not want processed. You can end the session or revoke permissions at any time.
You must have the right to share any content you send to Boloma. Do not use the service to violate another person’s privacy, record or disclose their information without a lawful basis, or bypass an app’s security or access controls.
AI guidance and safety
Boloma’s responses are generated by AI and may be inaccurate, incomplete, outdated, or unsuitable for your situation. You are responsible for deciding whether to follow them and for checking important information. Do not rely on Boloma for emergency response, medical diagnosis or treatment, legal or financial decisions, or other high-stakes advice.
The AI may misunderstand speech or screen content. Boloma does not guarantee that the AI will identify every screen element correctly or that suggested steps will work. You remain in control of actions taken in other apps.
Subscriptions, quotas, and billing
A free trial includes 120 minutes of talk time for the whole trial, which lasts 7 days. A paid subscription includes 20 minutes of talk time per billing cycle. The price, billing period, and renewal terms are shown in the app and in the Google Play purchase flow before you pay. When the minutes for the current trial or billing cycle are used up, new calls are blocked until that window ends, or until you subscribe if the trial has ended.
Google Play processes in-app subscription purchases. If you purchase through Google Play, its payment terms apply to payment processing, renewals, cancellations, refunds, and subscription management. You can manage or cancel your subscription in Google Play. Cancelling generally stops future renewals; access may continue until the end of the already-paid period, subject to Google Play’s rules.
We may change subscription prices or features as permitted by law and Google Play’s policies. We will provide any notice required before a price change takes effect. If you do not accept a change, cancel before the new price applies.
Talk time is the total length of your calls in the current trial or billing cycle. Unused minutes do not roll over. If you subscribe during a trial, leftover trial minutes are not added to the paid plan. We may limit, suspend, or stop access if a subscription expires, a payment fails, a quota is reached, or we reasonably believe an account is being misused.
Acceptable use
You may not:
- use Boloma unlawfully or to harm, deceive, harass, or infringe the rights of others;
- attempt to interfere with, disrupt, reverse engineer, or gain unauthorized access to Boloma or its infrastructure;
- use the service to bypass another app’s security or access controls;
- misuse trials, subscriptions, or quotas, including by creating accounts to evade limits; or
- submit content you do not have permission to share.
We may investigate suspected misuse and restrict access when reasonably necessary to protect users, the service, or others.
Privacy
The Privacy Policy in the app explains how Boloma and its service providers handle information, including live audio and screen frames sent to Azure OpenAI Realtime, Google sign-in information, and Google Play subscription data.
Availability and changes
We may update, suspend, or discontinue all or part of Boloma. We may also update these Terms. When a change is material, we will provide notice where required. Continued use after updated Terms take effect means you accept them, except where applicable law requires another form of consent.
Disclaimers and liability
To the extent permitted by law, Boloma is provided “as is” and “as available.” We do not promise uninterrupted availability, error-free operation, or that AI guidance will be accurate or suitable for a particular purpose.
Nothing in these Terms excludes rights or remedies that cannot be excluded under applicable law. To the extent permitted by law, Boloma will not be liable for indirect, incidental, special, consequential, or punitive losses, or loss of data, profits, or goodwill arising from your use of Boloma. To the extent permitted by law, our total liability for claims relating to Boloma will not exceed the amount you paid us for Boloma in the 12 months before the event giving rise to the claim, or ₹5000/- if you used the service without paying.
Suspension and termination
You may stop using Boloma and request account deletion as described in the Privacy Policy. We may suspend or terminate access for a material breach of these Terms, suspected fraud or abuse, legal requirements, or where needed to protect users or the service. Sections that by their nature should continue after termination will remain effective.
Governing law and contact
These Terms are governed by the laws of The Republic of India, without regard to conflict-of-law rules. Courts located in Thiruvananthapuram, India will have jurisdiction, subject to any consumer rights that apply under mandatory law.
Questions about these Terms: contact@boloma.in
Boloma
TC 28/2786, KRA C-18, Chettikulangara, Thiruvananthapuram, Kerala, India - 695001